If you have any further questions after reading this section, please don’t hesitate to contact us directly:

Tel : +234 705 920 0083,  Email: support@mytopgrade.com

FREQUENTLY ASKED QUESTIONS

MyTopGrade.Com is the probably the first fully integrated Online videos, notes and lessons platform that provide users (students from JSS1-SSS3) with access to digital classes. Our recorded video and digital lessons are similar to offline classes in a lot of ways: with professional instructor and educators providing engaging educational experience through video, image, text, audio, and PDF files.Students follow along with the videos, take notes, perform exercises, and complete exams to test their knowledge.

Very easy, simply visit our website at www.mytopgrade.com and click on register at the top right of the page or sign up button on any part of the homepage. complete the form and add all the relevant personal information to complete the registration. Once the registration is complete, you can simply buy courses or subject of your choice and proceed to payment.

We have two types of OPT A one-time password (OTP), also known as one-time PIN or dynamic password, is a password that is valid for only one login session or transaction, on a computer system or other digital device. We use the system to verify that the user is not a robot and also to help you recover your password should you in anyway misplace the password or forgot your password.

This method of Identity Verification feature adds an extra level of verification to your account. Enabling ‘Email-Based Identity Verification Option’ it helps to ensure the security of your account and to ensure that your account is not tampered by unauthorized persons. We use the system to verify that the user is not a robot and also to help you recover your password should you in anyway misplace the password or forgot your password.

Unfortunately, you can’t get a free certificate for completing MyTopGrade courses because we’re not a training college our video lessons are not replacing your regular day to day school studies, our lessons are prepared to enhance your regular school lessons and bring you to the pace of successful students.

No, we do not offer free lessons, however some of our lessons are offered a very fraction of a cost, and almost all the subjects are discounted especially when you choose 3 months to annual subscriptions. One example of very cheap courses-subjects is Agricultural science.

Yes, we offer special custom discounted packages for teachers and schools. consult our help desk through the email or phone numbers to discuss the packages available for teachers and schools interested to use our platform.

When you sign up to any of our membership plans you get a 7-day no-risk free trial. You can cancel your membership any time before the 7-day trial ends to avoid being charged. By cancelling you will be fully refunded the full amount you paid.

You can choose to cancel your membership at any time. Easily cancel online at any time in just two clicks, simply go the profile page, settings and you will see to cancel or deactivate account. Before deactivating or cancelling your account, please email billing@thenextkid.com or contact our sales team.

We provide a range of best-in-class online learning solutions that address key educational challenges. We support schools in the successful delivery of their secondary education programme

At mytopgrade.com You will find a full list of the Online lessons and subjects available on our platform, you can click on “Browse our lessons” on the homepage page or follow this link:  https://mytopgrade.com/collections/ Choose and apply to your child’s chosen subject with our one-click registration.

At mytopgrade.com You will find a full list of the Online lessons and subjects available on our platform, you can click on “Browse our lessons” on the homepage page or follow this link: https://mytopgrade.com/collections/
Schools are processed at a special discount of 30% is applied on all subjects when a school sign up for group of students in their school. 

At MyTopGrade we take the safety of all our customers very seriously, and in order to provide the best online protection for your personal data, we have introduced password protection and encryption at both ends of the Lesson process. Our support team are constantly monitoring the site During the whole process of the students accessing lessons, our instructors are also monitoring for unauthorized access, and in the case of an incident will immediately lock the user out.

Students and teachers must have regular internet access at school and preferably at home in order to take MyTopGrade’s online courses. Our System (website and app) supports both Windows and Mac operating systems. To access our courses without any restrictions please whitelist  www.mytopgrade.com on your school’s network.

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